Comments on: TD Ameritrade Website Crash, Servers Down

By: Tim

Tim — Thu, 07 May 2009 18:54:52 +0000

Their server has been really slow for 3 days since May 5, 2009 and I have lost $2000 daytrading due to slow execution (takes about 5 minutes execute a trade). It’s time to say goodbye.

By: tdgayboy

tdgayboy — Wed, 18 Feb 2009 00:55:58 +0000

Feb 17 2009 TD login home page don’t even display https.
What the heck is up with TD tech bs?
Is Ameritrade loaded with gay boys or real technicians? Get it right you idiots.

By: Fund Manager

Fund Manager — Tue, 14 Oct 2008 14:16:20 +0000

Its happenning again, Tues 10/14/08 a.m. from at least 9:45-10:15 EST. Locked out of quotes and trades. But I can access anything irrelevant that I want.

Looks like they’ve just mirrored up last night’s image while the site itself has gone to hell again….

By: Richard

Richard — Sat, 20 Sep 2008 06:04:42 +0000

I lost thousands today, not only was their site down but there phone system was overwhelmed and would not accept any new calls. I am outraged and wanted to know if any lawyers out there would be willing to take this case as a class action law suit against them. Company’s like Ameritrade make this whole economy debacle even worse by screwing us and causing people to loose thousands of dollars for their stupid mistakes!!

By: matt

matt — Fri, 19 Sep 2008 20:46:11 +0000

I was unable to sell my options during the market surge and the ameritrade crash which happend at the same time, and before the servers were back up my options value dropped to nothing based upon the decrease in stock value. So my complaint isnt that i couldnt take advantage of this opprotunity of the biggest rally in however long, its that i held onto my options all damn month and ameritrade screwed me on my last day to sell them thus costing me over 2500. May not seem like much to some, but it was my entire bank roll, all rolled into some options, and guess what i made a good bet in them. HOWEVER who could forsee ameritrade would throw us a big F U.

By: greg

greg — Fri, 19 Sep 2008 15:22:04 +0000

Well TDAmeritrade.com is down AGAIN 9/17/08, people are unable to trade on one of the most profitable days of the year. Many people predicted this coming as it has happened before, calls to Ameritrade are going unanswered as their central call centers are overwhelmed.http://nannystateusa.blogspot.com/

By: Patrick

Patrick — Wed, 06 Feb 2008 07:15:11 +0000

Their website continues to fail its customers. Over the last 5 days, I’ve initiated many transactions, followed them all day (i.e. listed as pending), but then the next day, poof, no record of them ever having occurred. And no notification from TD Ameritrade that there were any problems. As well, their customer service reps are completely useless and obnoxious. I agree with everyone else, it is time to move to E*Trade.

By: Anonymous

Anonymous — Fri, 25 Jan 2008 17:34:29 +0000

I moved my account to ETrade today !